Job Opportunities

MIC Datenverarbeitung GmbH

Show company profile

Software Support Engineer (f/m/x)

Information Technology

IT

Linz

MIC is leading worldwide in the automation of global customs and trade compliance processes. With our software solutions, we ensure safe and efficient customs clearance within the legal frameworks for more than 800 customers - like VW, Zalando, IKEA, Panasonic - on 6 contintents.

You you like to work analytically and you love to support useres technically? If so, then this varied position fits you perfectly!

Your job:

- As part of the Support Team you will support our international key users in the application of our software products and ensure that problems are solved in a timely manner (2nd level support)
- As a Senior Support Engineer you will answer technical and functional inquiries from customers regarding MIC Global Trade Management (GTM) suite, create workarounds when standard procedures have failed, and ensure that problems are solved in a
timely manner
- Analyzing of the source code of the MIC GTM application. (Java, Oracle PL/SQL, SQL) are also part of your your job
- You also assign customer requirements to the application functionality, identify gaps, create program specifications and define test cases
- You document knowledge in the form of technical notes and articles in the knowledge base
- Career opportunities: Application Operations Manager, 3rd Level Analyst

Your skills:

- Computer science education (HTL, FH, Uni) with some years of relevant work experience
- Good knowledge in JAVA, SQL and relational DB
- Very good English (spoken & written)
- German skills are beneficial
- Service orientation and good communication skills
- Ability to work in a team
- Independent, structured & proactive way of working

We offer you:

- Privately owned and permanently growing company
- World market leader with 11 offices on 3 continents
- Cooperative, appreciative and respectful teamwork
- International context with global players
- Professional on-boarding, MIC Academy training
- Flexibility and individual career options

Compensation:

We are legally required to mention the compensation for this position. We offer a minimum salary of € 42.700,- gross/year (38,5 hours / week, no All-in contracts) plus an employee bonus and numerous other benefits. Of course, we are adapting the compensation according to your experience and qualification.

Become an active part in the global trade world! Linz |Hagenberg | Salzburg | Wien

Apply to:
www.mic-cust.com/career/
MIC Headquaters Linz, Austria
Florian Manzenreiter
Tel.: +43 (732) 778496-0
Hafenstraße 24, 4020 Linz

Job Profile